Terms & Conditions

In these Terms & Conditions, the following terms shall carry the meanings set out below unless the context clearly requires otherwise.

These Terms & Conditions, together with our Privacy Policy and any specific bonus or promotional terms issued from time to time, constitute the entire legal agreement between you and agem66. If you do not agree to any part of these Terms, you must immediately cease using the platform and, if applicable, request account closure.

Continued use of agem66 following any published amendment to these Terms constitutes acceptance of the revised Terms in their entirety. We encourage you to review this document periodically. The date of the most recent revision is indicated at the top of this page.

To register and maintain an account on agem66, you must satisfy all of the following eligibility criteria at all times:

• You must be a natural person (not a corporation, trust, or other legal entity).
• You must be a resident of Indonesia and at least 21 years of age at the time of registration.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to you.
• You must not be subject to any self-exclusion order issued by agem66 or any related gaming platform.
• You must not be listed on any sanctions list maintained by an internationally recognised authority.
• You must not already hold an existing registered account on agem66.
• You must be accessing the platform for your own personal entertainment, not on behalf of any other individual or organisation.

agem66 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory evidence within a reasonable period may result in account suspension or closure. Providing false eligibility information is a material breach of these Terms and will result in immediate account termination and forfeiture of any balance held.

To access agem66's services, you must complete the registration process by providing accurate, current, and complete information as requested on the registration form. You are required to provide at minimum: your full legal name, a valid email address, a contact number, and a preferred account password.

Each individual may register and maintain only one (1) account on the agem66 platform. Multiple accounts held by the same individual — whether identified by name, email address, device, IP address, or bank account — constitute a breach of these Terms. agem66 reserves the right to close all duplicate accounts and confiscate any balances or winnings associated with them.

You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. Any activity that occurs under your account credentials is your sole responsibility. If you suspect that your account has been accessed without your authorisation, you must notify agem66 immediately at [email protected].

agem66 reserves the right to decline any registration application without providing a reason for doing so.

agem66 implements a Know Your Customer (KYC) verification process in accordance with internationally recognised anti-money laundering and player protection standards. All members must complete KYC verification before their first withdrawal request is processed and before certain account features are activated.

Required KYC documents include, but are not limited to:

• Proof of Identity: A clear, valid copy of a government-issued photo ID — such as a Kartu Tanda Penduduk (KTP) or a valid Indonesian or international passport.
• Proof of Address: A recent utility bill, bank statement, or official government correspondence issued within the last 90 days, displaying your full name and residential address.
• Proof of Payment Method: Documentation confirming that the bank account or e-wallet used for transactions is registered in your name (e.g., a bank statement header showing your name and account number at BCA, BRI, BNI, Mandiri, or another accepted provider).

agem66 may request additional documentation at any time, including at random intervals or following unusually large transactions or unexpected account activity. Failure to provide requested documents within seven (7) calendar days may result in account suspension and withdrawal holds until verification is complete.

All documents must be submitted in colour and show all four corners of the physical card or page. Blurred, cropped, or digitally manipulated documents will be rejected. agem66 handles all KYC documents in strict accordance with our Privacy Policy.

Members may deposit funds into their agem66 account using any of the payment methods listed on the platform's deposit page. Accepted channels include major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and others) and e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja).

All deposits are processed in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 10.000 (ten thousand rupiah) for e-wallet transactions and Rp 50.000 (fifty thousand rupiah) for bank transfers. agem66 does not charge platform fees on the vast majority of deposit methods. Third-party payment processors may impose their own fees, which are outside agem66's control.

Deposits are typically credited to member accounts instantly for e-wallets and within 5–15 minutes for bank transfers, depending on the sending institution's processing time. If a deposit does not reflect in your account within 30 minutes, contact agem66 support immediately with your transaction receipt or reference number.

Members may request withdrawal of their available account balance at any time, provided that all of the following conditions are met: (a) KYC verification has been successfully completed, (b) no active bonus with unfulfilled wagering requirements is tied to the withdrawal amount, (c) the withdrawal request meets the minimum withdrawal threshold of Rp 100.000 (one hundred thousand rupiah), and (d) no fraudulent or prohibited activity has been detected on the account.

Withdrawals must be made to a bank account or e-wallet registered in the member's own legal name. The name on the withdrawal destination must match the name on the agem66 account. agem66 reserves the right to decline any withdrawal request that does not meet this requirement.

Standard withdrawal processing time is under 60 minutes during business hours (08:00 – 22:00 WIB, Monday through Sunday) for verified accounts withdrawing to BCA, BRI, BNI, or Mandiri. E-wallet withdrawals (OVO, DANA, GoPay) are typically processed within the same timeframe. Withdrawals requested outside business hours will be processed at the earliest opportunity on the following business day.

agem66 imposes no platform fees on most withdrawal methods. Third-party processors or receiving banks may deduct their own fees, which are outside our control. Members are encouraged to check with their financial institutions for applicable receiving fees.

In the event of suspected fraudulent activity, money laundering, bonus abuse, or breach of these Terms, agem66 reserves the right to delay or decline a withdrawal request and to conduct a full investigation before releasing funds.

agem66 periodically offers bonuses, promotions, free bets, cashback, and other incentives to registered members. All bonuses are subject to specific terms and conditions stated at the time of issuance, including but not limited to wagering requirements, eligible games, validity periods, and maximum bet limits while bonus funds are active.

Unless otherwise stated, all bonuses carry a wagering requirement. This means that you must wager the bonus amount (and, in some cases, the triggering deposit amount) a specified number of times before any winnings derived from bonus funds become eligible for withdrawal. Wagering contributions vary by game type: slots typically contribute 100%, live casino games may contribute 10%–20%, and sports bets may have specific odds thresholds.

Bonus abuse — including but not limited to creating multiple accounts to claim the same bonus multiple times, coordinated betting with other members, or exploiting software errors to gain an unfair advantage — is strictly prohibited. agem66 reserves the right to void bonuses, confiscate winnings, and close accounts involved in bonus abuse.

Members may opt out of receiving bonuses at any time by contacting agem66 support. Once a bonus has been forfeited or voided, it cannot be reinstated.

All bets placed on agem66 are governed by the specific rules of the game, sport, or event being wagered on. Sports betting rules — including settlement criteria, dead heat rules, and void-bet conditions — are published in full in the Sports Betting Rules section of the agem66 platform. Casino and slot game rules are accessible within each game's information panel.

Once a bet has been accepted and confirmed by the agem66 system, it is final and cannot be cancelled, amended, or reversed by the member. agem66 reserves the right to void any bet in the event of obvious error (such as incorrect odds due to technical malfunction), fraudulent activity, or breach of these Terms.

For sports betting, agem66 reserves the right to suspend betting markets, adjust odds, or void bets in the event of match postponement, abandonment, or significant in-play incidents. Settlement is based on official results published by the governing sports body or widely recognised sports data providers.

Mix parlay (accumulator) bets combine multiple selections into a single bet slip. If any leg of a mix parlay is voided, that leg is treated as a non-runner and the parlay odds are recalculated based on the remaining active legs.

Members are strictly prohibited from engaging in any of the following activities:

• Registering more than one account on the agem66 platform.
• Using false or fraudulent identity information during registration or KYC verification.
• Depositing or withdrawing funds using a payment method not registered in the member's own legal name.
• Engaging in collusion, match-fixing, or coordinated betting with other members to gain an unfair advantage.
• Using bots, automated scripts, or third-party software to place bets or manipulate game outcomes.
• Exploiting software bugs, errors, or vulnerabilities in the platform for personal gain.
• Attempting to reverse-engineer, decompile, or access the source code of any agem66 software.
• Using agem66 for money laundering, terrorist financing, or any other illegal activity.
• Harassing, threatening, or abusing agem66 staff via chat, email, or any communication channel.
• Accessing agem66 from a jurisdiction where online gambling is prohibited by local law.

Any member found to be engaging in prohibited conduct will have their account immediately suspended. agem66 reserves the right to confiscate any balances, void outstanding bets, and report the matter to relevant authorities where applicable.

agem66 reserves the right to suspend or terminate any member account at any time, with or without prior notice, for any reason including but not limited to breach of these Terms, suspected fraudulent activity, failure to complete KYC verification, or prolonged account inactivity.

In the event of account termination for cause (breach of Terms or prohibited conduct), agem66 reserves the right to confiscate any remaining account balance. In the event of termination without cause (for example, business or regulatory reasons), agem66 will return the member's account balance less any outstanding fees or deductions.

Members may request voluntary account closure at any time by contacting agem66 support. Upon voluntary closure, any remaining balance will be returned to the member following completion of any pending KYC or anti-money laundering checks. Voluntary closure does not absolve the member of any obligations arising from bets placed or transactions made prior to closure.

All content on the agem66 platform — including but not limited to text, graphics, logos, icons, images, audio, video, software, and code — is the property of agem66 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the agem66 platform for personal, non-commercial entertainment purposes only. This licence does not permit members to reproduce, distribute, modify, publicly display, or create derivative works from any agem66 content without express written permission.

The agem66 name, logo, and all related marks are trademarks of agem66. Members may not use these marks in any way that suggests endorsement, affiliation, or sponsorship by agem66 without prior written authorisation.

agem66 provides its services on an "as is" and "as available" basis. To the fullest extent permitted by law, agem66 makes no warranties or representations — whether express, implied, or statutory — regarding the accuracy, reliability, availability, or fitness for purpose of the platform or its content.

agem66 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, service interruptions, or equipment failure, even if agem66 has been advised of the possibility of such damages.

In no event shall agem66's total aggregate liability to any member exceed the total net deposits made by that member to their agem66 account in the twelve (12) months immediately preceding the event giving rise to the claim.

agem66 is not responsible for any loss or damage resulting from events beyond our reasonable control, including but not limited to natural disasters, power outages, internet service disruptions, acts of government or regulatory authority, strikes, or pandemics.

agem66 is committed to promoting responsible gaming and providing tools to help members maintain control over their gambling activity. All members are encouraged to gamble within their financial means and to view gaming as entertainment, not as a source of income.

agem66 provides the following responsible gaming tools, accessible via your account settings:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts.
• Loss Limits: Cap the total amount you can lose over a specified period.
• Session Time Reminders: Receive alerts after a set amount of continuous play time.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform for a period of your choosing (minimum 6 months).
• Reality Checks: Periodic on-screen prompts displaying your session duration and net win/loss.

If you feel that gambling is becoming a problem, please seek professional help. agem66 recommends contacting a qualified counselling service or speaking with our support team, who can provide information on additional self-exclusion programs and support resources. For more information, see our Responsible Gaming page.

agem66 collects, stores, and processes personal data in accordance with our Privacy Policy, which forms an integral part of these Terms & Conditions. By using the agem66 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

agem66 implements industry-standard security measures — including SSL encryption, secure server infrastructure, and regular third-party security audits — to protect member data from unauthorised access, disclosure, alteration, or destruction. However, no system is entirely secure, and agem66 cannot guarantee absolute security of data transmitted over the internet.

Members have the right to access, correct, or request deletion of their personal data held by agem66, subject to legal and regulatory obligations. Data access and deletion requests should be directed to [email protected].

agem66 reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. The date of the most recent revision will be displayed at the top of this document. Continued use of the agem66 platform following any amendment constitutes your acceptance of the revised Terms.

Material changes to these Terms will, where practicable, be communicated to members via email or via a prominent notice on the platform homepage. It is your responsibility to review this document periodically to stay informed of any changes.

These Terms & Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with the laws of the jurisdiction in which agem66 is licensed to operate. Members consent to the exclusive jurisdiction of the courts of that jurisdiction for the resolution of any disputes.

In the event of any dispute between a member and agem66, the parties agree to first attempt to resolve the matter amicably through direct negotiation. If the dispute cannot be resolved within thirty (30) days, either party may refer the matter to binding arbitration in accordance with internationally recognised arbitration rules.

Nothing in these Terms affects your statutory rights as a consumer under applicable consumer protection law.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the agem66 platform, please contact our support team:

Email: [email protected]
Live Chat: Available 24/7 via the agem66 platform
Response Time: We aim to respond to all inquiries within 24 hours

Our Indonesian-speaking support team is available around the clock to assist with account issues, payment queries, technical problems, and general questions.